COST CONSULTING INTERNATIONAL (UK)The commercial challenge
A small luxury boutique hotel group wanted to improve commercial performance across three indirect-spend categories while raising - not diluting - service and product standards.
01 / Previous management-team assignment
Luxury boutique hotel group
An intimate hospitality portfolio shows how commercial terms and service expectations can improve together.
Client identity withheld.
VIEW THE EVIDENCE ⟶THE COMMERCIAL PICTURE / 01
A stronger standard, alongside commercial savings.
How stronger supplier commitments accompanied the identified financial opportunity.
SERVICE AND VALUE, SIDE BY SIDE
£440,174Spend reviewed
£141,270Annual value identified
32.1%Weighted opportunity
OPPORTUNITY IN CONTEXT
Value identified against spend reviewed
The percentage represents the identified annual opportunity as a proportion of expenditure reviewed for this assignment.
WEIGHTED SAVINGS OPPORTUNITY
32.1%
0%50%100%
Hospitality
Quality was part of the brief, not a trade-off.
Our management team’s approach
The management team examined category pricing and supply arrangements across stationery, printing and cleaning products, considering commercial terms alongside service quality and product suitability.
Why the outcome mattered
New service-level agreements formalised improved contractual commitments, accompanied by a noticeable increase in service and product quality.
Previous management-team assignment. Client identity withheld. The figures describe this assignment and are not a forecast or guarantee of future results.
Commercial significance
What this assignment demonstrates
Quality was part of the brief, not a trade-off.
EXPLORE ALL EIGHT CASE STUDIES ⟶